Privacy policy.

Last updated: 29 October 2025

BD Best Practices Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website https://www.bdbestpractices.com, use our products or services, or interact with us.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: name, email address, job title, company name.

  • Account Information: if you create an account or register for a course or newsletter.

  • Payment Information: processed securely by our payment partners (we do not store credit card data).

  • Usage Data: pages visited, time spent on site, and interactions (through cookies or analytics tools).

  • Communication Data: emails, messages, or enquiries sent to us.

2. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our website and services.

  • Communicate with you about courses, updates, and new resources.

  • Send newsletters, marketing materials, and offers (only if you have opted in).

  • Understand user behaviour to improve our user experience.

  • Comply with legal and financial obligations.

3. Legal Basis for Processing

We process your data based on:

  • Your consent (for newsletters and marketing).

  • Contractual necessity (to deliver paid products or services).

  • Legitimate interest (for analytics, improving user experience).

  • Legal obligations (accounting or compliance).

4. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyse site traffic.
You can manage or disable cookies through your browser settings.

If you’re using Squarespace Analytics, Google Analytics, or ConvertKit.

5. Data Sharing

We only share your data with trusted third parties who help us operate our services, such as:

  • Website and hosting providers (Squarespace)

  • Email and marketing automation tools (ConvertKit)

  • Payment processors (Stripe)

We ensure these third parties comply with data protection laws.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK and EU law, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing at any time.

  • Request data portability or restriction of processing.

To exercise these rights, email us at scott@bdbestpractices.com.

8. Security

We use industry-standard measures to protect your personal information from unauthorised access, loss, or misuse.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.